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Written by Administrator
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Tuesday, 04 March 2008 |
Here is a letter I received from Dish after inquiring about the most recent bill increase.
Dear Customer,
Thank you for your e-mail. We appreciate your feedback regarding the 2008 price changes. The changes are a result of our programmers enhancing and adding new channels to our programming packages, including a growing selection of HD programming.
So I get to pay $3 extra dollars for a couple new channels when the current price per channel is less than 50 cents. On top of that I get to pay for HD channels when I don't even subscribe to them. Don't get me wrong I would subscribe except Dish treats existing loyal customers like dirt....
Through these business improvements, we take pride in the fact that we significantly reduce the impact that higher television fees have on our customers. Our cable competitors, by comparison, have increased rates by 93 percent from 1995 to 2005.
They could reduce cost to their customers even farther by coming into the current decade and realizing that it is asinine for them to require a customer to carry a phone line for the receivers. I refuse to pay $23 a month to avoid their $5 charge, they should update and make the receivers talk via IP.
Please know that DISH Network does everything in its power to provide you with the best value in TV, including the highest quality programming at the lowest price possible. As you consider the new pricing, please keep in mind that DISH Network is rapidly expanding its programming lineup.
Yet you still can't offer me my locals????
DISH Network has invested in technology to remain the leader in HD with over 70 national HD channels. And with 3 new DishHD programming packages to choose from in 2008, we are pleased to offer something for everyone in your family with the best in sports, movies, entertainment and family programming.
Right now Direct TV is advertising over 90 HD channels.
I have already told Dish that once cable is available I will be leaving them immediately, mainly due to the fact that I can't get an upgrade close to the equivalent of what a new customer gets, and they won't drop the service access fees because I don't have an unnecessary home line.
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Last Updated ( Tuesday, 04 March 2008 )
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